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HELP & FAQ

Login and registration issues
Why should I register?
Why can't I login?
Why do I get logged off automatically?
I've lost my password!

User preferences and settings
How do I change my settings?
Does this classified system use cookies?
How do I clear my cookies?
How can I change the information in my profile?
How do I prevent my username appearing in the online user listings?

Ad Posting Issues
How do I post a ad?
How do I edit or delete a ad?

Private Messaging
What's the difference between EMAIL and my private OMAIL mailbox?
I keep getting unwanted private messages!
How do I send private messages?
How do I read private messages?

Photo Management Issues
How do I upload images?
Why can't I upload images?

Login and registration issues
Why should I register? top
In order to fully utilize the abilities of this classified system, the administrator requires that you register as a member. Registered members have more access than unregistered users. The level of access depends on the membership account you belong to.
To register, you will need to specify a username and password, and a valid email address. Entering your email address will not leave you open to 'spam', as you can choose to hide your email address. Messages sent to you via email do not reveal your address to the sender in any case. (To verify this, you can try sending an email message to another user.) The administrator has configured the site to send you the final part of the registration process by email, so ensure that the email address you provide is valid and working.
Why can't I login? top
Are you registered? You must register in order to login. Have you been suspended from the system? (a message will be displayed if you have) If so, you should contact the webmaster to find out why. If you have registered and are not suspended and you still cannot login then check and double check your username and password. Usually this is the problem. If not, please contact the webmaster for help logging in. They may have incorrect configuration settings for the system.
Why do I get logged off automatically? top
If you do not select "yes" on the "Automatically login when you return to the site?" on your profile preferences then this system will only keep you logged in for a preset time. This prevents misuse of your account by anyone else. To stay logged in select "yes" on the above. This is not recommended if you access this site from a shared computer, e.g. library, internet cafe, university cluster, etc.
I've lost my password! top
Don't panic! You can retrieve your password easily. To do this go to the login page and click "Password Lookup", follow the instructions and you should be back online in no time.

User preferences and settings
How do I change my settings? top
All your settings (if you are registered) are stored in our database. To change them click the "Profile" link (generally shown on the left hand of pages if you are logged in) and click on "Preferences". This will allow you to change all your settings
Does this board use cookies? top
The use of cookies on this system is required to track your current session, ensuring that you remain logged-on while browsing the site. However, unless you choose to log in always, your cookies are removed within a preset time.
How do I clear my cookies? top
You may clear all your cookies by logging out. If you return to the main index page via the link provided and you are still logged in, you may have to remove your cookies manually.
How can I change the information in my profile? top
It is your responsibility to keep the information in your profile up-to-date. You should especially ensure that your email address is kept current. To change your profile, click on the "Profile" link, usually located to the left hand of pages and click on "Update profile" link. You can alter most of the fields in your profile, except your username and account type.
How do I prevent my username appearing in the online user listings? top
In your preferences you will find an option to be in "Visible Mode", if you switch this on you will be visible by other members as being online. You will be counted as a hidden user if you switch it off.

Ad Posting Issues
How do I post an ad? top
You can post as many ads at the same time as your account will allow. To post an ad:
  1. Click on the "Post Ad" link, usually on the left of the page when you are logged in. You will need to log in to be able to post an ad.
  2. Fill out the forms and click "Next" at the bottom of each page.
  3. On Step 4: You can attach an image to your ad to enhance the chances of user response. You can either upload a new image or choose one from your available gallery.
  4. A page will appear displaying a preview of your ad. This is what our members will see.
  5. To make changes to your ad, click the link for the portion of the ad that you wish to change.
  6. When you're finished editing, click the "Post Ad" button. Your ad may need to get approved before it is on-line live.
How do I edit or delete a ad? top
To edit or delete a personal ad:
  1. Click on the "Panel" link, usually located at the top of pages.
  2. Click on the "My Posted Ads" link.
  3. A page will display all your ads, either posted, pending, or denied.
  4. Click on the "delete" link of the ad you want to delete. You will be given back 1 ad posting credit.
    If you want to edit, click on the edit link and start from step 1 of the posting ad process. However, your old entries are there.
  5. When you edit your ad, it's removed from search and will be sent back through the ad approval process.

Private Messaging
What's the difference between EMAIL and my private OMAIL mailbox? top
You can't send email directly to or from a private mailbox.
When you reply to a property ad, you're sending a message to the private mailbox of the user who posted the ad. The same process happens when you reply to a message that you've received in your own private mailbox when you select "Reply/Resend OMAIL".  If you select "Reply/Resend EMAIL" your default email application will open.
I keep getting unwanted private messages! top
In the future we will be adding an ignore list to the private messaging system. For now though if you keep receiving unwanted private messages from someone, please inform the webmaster. They have the power to prevent a user from sending private messages at all.

How do I send private messages? top
To send private messages to someone:

  1. Click on "Mailbox" link, usually located on the left of pages
  2. Click on "Compose" or "New Mail Message".
  3. On the "To" field, enter usernames of people you want to send private messages to, each separated with a semicolon.
  4. Fill in your message subject and body
  5. Click on send

How do I read private messages? top
To read private messages from someone:

  1. Click on "Mailbox" link, usually located on the left of pages
  2. Click on "Inbox".
  3. A list of all private messages will be displayed, just click on any of them to read.

Photo Management Issues

How do I upload images? top
You can upload as many images as allowed by your Webmaster. Your images must be one of the allowable type.

  1. Click on "upload photos" link when posting an ad, or access your Gallery from the control panel.
  2. Click on "browse" to select an image from your hard drive
    If you want to upload another image, click on "browse" on a blank field and do the same.
  3. Click on "upload".
  4. Depending on your connection speed and your image size, it may take a while to finish.
  5. You will be directed to your gallery after it is done.

Why can't I upload images? top
There are several reasons why you cannot upload images

  1. You have used all your available upload credit. You may contact the webmaster or upgrade your account to have more upload credits.
  2. You have selected an image that's not allowed to upload.
  3. Your browser does not support uploading.